If this is your first order; after finalizing your order in your cart, go to the checkout page and check the box “create account”, this will create an account once the order is completed.

After a successful payment, your order will be placed into the “processing” stage. An e-mail confirming this will be sent within 24 hours or the next business day. Once shipped, you will receive another confirmation e-mail, this will include tracking information.

Please check your spam folders, some automated system e-mails get end up accidentally filtered.

If you have placed an order and not paid for it yet, you can email us and check to see if changes are possible before sending payment.

Unfortunately not, orders can only be placed through our site online.

If you did not receive the correct items you ordered, please photograph your order and e-mail us immediately. You will receive a coupon code for the appropriate store credit.

At the moment, we accept Interac E-transfers. When paying using E-transfer we ask that you please pay close attention to payment instructions each time you checkout. They may change slightly so please don’t assume its exactly the same from your last order.

Feel free to contact [email protected]