Unfortunately we can only ship to Canadian addresses.
If this is your first order; after finalizing your order in your cart, go to the checkout page and check the box “create account”, this will create an account once the order is completed.
After a successful payment, your order will be placed into the “processing” stage. An e-mail confirming this will be sent within 24 hours or the next business day. Once shipped, you will receive another confirmation e-mail, this will include tracking information.
Please check your spam folders, some automated system e-mails get end up accidentally filtered.
If you have placed an order and not paid for it yet, you can email us and check to see if changes are possible before sending payment.
Unfortunately not, orders can only be placed through our site online.
No all sales are final.
If you did not receive the correct items you ordered, please photograph your order and e-mail us immediately. You will receive a coupon code for the appropriate store credit.
At the moment, we accept Interac E-transfers. When paying using E-transfer we ask that you please pay close attention to payment instructions each time you checkout. They may change slightly so please don’t assume its exactly the same from your last order.
Feel free to contact [email protected]
We offer Xpresspost shipping Canada wide for $15 or free on all orders $150+.
Barring unforeseen circumstances we ship all orders paid by 6pm PST the following business day. To view delivery time standards see our Delivery & Fulfilment page
All orders are sent from Vancouver, BC via Canada Post.
All orders are backed by our 100% guarantee. A full store credit will be provided for any orders that don't arrive according to Canada Post tracking.
Yes a tracking code is sent to your email for every order. Please check your spam folder incase the email gets filtered.
Each cannabis order is double or triple sealed to ensure any odours are contained in the box and non marijuana related company name.
Delivery time estimates listed below are from Canada Post, but can take longer for various reasons such as weather or high parcel volume. This time estimate does not include processing times.
Barring unforeseen circumstances all orders received and paid for by 6:00 pm PST will be shipped next business day. We always do our best to get all orders out next or same day but cannot guarantee processing times.
Delivery area | XpresspostTM | |
Major Urban Centres |
||
Local (Greater Vancouver Area) | Next day | |
Regional (BC, AB, MB, SK) | Next day | |
National (NB, NL, NT, NS, NU, ON, PE, QC, YT) | 2 days | |
Non-Major Urban Centres |
||
Local | Next day | |
Regional | 2 days | |
National | 3 days | |
Northern Regions and Remote Centres |
||
Local | 5 days | |
Regional | 5 – 7 days | |
National | 5 – 8 days |